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/* document.write('<p><strong>Welcome, ' + vRLNName + '!<\/strong> <a href="/registration/login/login.cfm">Not ' + vRLNName + '? <\/a> or <a href="/registration/maintenance/killcookie02.cfm">log out.<\/a><\/p>'); */ } else { document.write('<p><strong>Welcome to SPSSMalta.com.<\/strong> <\/p>'); } // Stop Hiding JavaScript --> </script> <noscript> <p><strong>Welcome to SPSSMalta.com.</strong> </p> </noscript> </div> <!-- site-header ^ --> <div class="clearfix"></div> <div id="PageContent"> <div id="PageTitle"> <h1><a href="#" onclick="TabbedPanels1.showPanel(0);">Solutions</a></h1> </div> <div id="PageTitleHR"></div> <div id="PrimaryContent"> <!-- START Tabbed Panels --> <div class="TabbedPanelHeader"></div> <div id="TabbedPanels1" class="TabbedPanels"> <ul class="TabbedPanelsTabGroup"> <li class="TabbedPanelsTab" tabindex="0"></li> <li class="TabbedPanelsTab" tabindex="0"><img src="http://www.spss.com/images/08/icon_theConversation-sm.png" class="con tpng" width="55" height="35"><span class="the">the</span>Conversation</li> <li class="TabbedPanelsTab" tabindex="0"><img src="http://www.spss.com/images/08/icon_theTransformation-sm.png" class="tran tpng" width="62" height="35"><span class="the">the</span>Transformation</li> <li class="TabbedPanelsTab" tabindex="0"><img src="http://www.spss.com/images/08/icon_theValue-sm.png" class="val tpng" width="41" height="35"><span class="the">the</span>Value</li> <li class="TabbedPanelsTab" tabindex="0"><img src="http://www.spss.com/images/08/icon_theApproach-sm.png" class="app tpng" width="41" height="35"><span class="the">the</span>Method</li> </ul> <!-- <ul class="TabbedPanelsTabGroup"> <li class="TabbedPanelsTab" tabindex="0"></li> <li class="TabbedPanelsTab" tabindex="1"><img src="http://www.spss.com/images/08/icon_theConversation-sm.png" class="con" onmouseover="toggleThumb(this)" onmouseout="toggleThumb(this)" id="image1"><span class="the">the</span>Conversation</li> <li class="TabbedPanelsTab" tabindex="2"><img src="http://www.spss.com/images/08/icon_theTransformation-sm.png" class="tran" onmouseover="toggleThumb(this)" onmouseout="toggleThumb(this)" id="image2"><span class="the">the</span>Transformation</li> <li class="TabbedPanelsTab" tabindex="3"><img src="http://www.spss.com/images/08/icon_theValue-sm.png" class="val" onmouseover="toggleThumb(this)" onmouseout="toggleThumb(this)" id="image3"><span class="the">the</span>Value</li> <li class="TabbedPanelsTab" tabindex="4"><img src="http://www.spss.com/images/08/icon_theApproach-sm.png" class="app" onmouseover="toggleThumb(this)" onmouseout="toggleThumb(this)" id="image4"><span class="the">the</span>Approach</li> </ul> --> <div class="TabbedPanelsContentGroup"> <!-- *************************** OVERVIEW CONTENT *************************** --> <div class="TabbedPanelsContent"> <!-- BEGIN INSERT CONTENT TAB--> <h1>Become a Predictive Enterprise</h1> <div class="TabContentColumnOne"> <h3>The Quest for Competitive Advantage</h3> <p>Markets are changing. Competitors are catching up. Customer expectations are rising. Innovation is harder to achieve and even harder to sustain than ever before. The ever-changing global economy is forcing organizations to find new ways to compete. <br> <br> SPSS Solutions help companies find and implement new sources of competitive advantage through predictive analytics. This is the journey of the Predictive Enterprise.</p> </div> <div class="TwoColumnNarrow"> <ul id="ULmedia2"> <li style="padding-top: 10px; padding-bottom: 10px;"><a href="http://www.spss.com/media/audio/102907_erick_brethenoux.mp3" target="_blank"><img src="http://www.spss.com/images/08/podcast.png" class="liimage tpng" width="46" height="46"></a><p>Erick Brethenoux on the perfect storm which is making convergence so powerful. <a href="http://www.spss.com/media/audio/102907_erick_brethenoux.mp3" target="_blank">listen &raquo;</a></p></li> <li style="padding-top: 10px; padding-bottom: 10px;"><a href="http://wwww.spss.com/media/audio/102907_jack_noonan.mp3" target="_blank"><img src="http://www.spss.com/images/08/podcast.png" class="liimage tpng" width="46" height="46"></a><p>Jack Noonan, President and CEO of SPSS Inc, on the predictive imperative. <a href="http://www.spss.com/media/audio/102907_jack_noonan.mp3" target="_blank">listen &raquo;</a></p></li> <li style="padding-top: 10px; padding-bottom: 10px;"><a href="http://www.spss.com/dmcrmsite/customersyouwant.htm" target="_blank"><img src="http://www.spss.com/images/08/webinar.png" class="liimage tpng" width="49" height="49"></a><p>Get the customers you want. <br><br> <a href="http://www.spss.com/dmcrmsite/customersyouwant.htm" target="_blank">watch &raquo;</a></p></li> <!-- <li style="padding-top: 10px; padding-bottom: 10px;"><img src="http://www.spss.com/images/08/webinar.png" class="liimage tpng" width="49" height="49"><p>Attend a seminar on SPSS Predictive Solutions. <a href="#">attend &raquo;</a></p></li> --> </ul> </div> <div class="TwoColumnWide"> <h3>Analytics Everywhere</h3> <p>When you integrate analytics into key business processes, then the right decisions are made and the best actions are taken on a consistent, repeatable basis.</p> <h3>Sustainable Innovation</h3> <p>How do you differentiate from your competitors? It's a simple formula - Intellectual Property + Sustainable Innovation; and customer intimacy drives them both. <br> <br> SPSS predictive analytic Enterprise Solutions address interconnected business objectives across your entire organization, with a focus on full convergence of analytics, architecture, and business process. Gain unparalleled customer intimacy, and drive both intellectual property and innovation.</p> <h3>An Analytics Shift</h3> <p>The notion of employing analytics within an organization isn't new, but SPSS has led the industry in shifting from historical business intelligence to actionable foresight. Predictive power comes from customer knowledge, which is only possible with a true, comprehensive understanding of people, including their behaviors and preferences.</p> </div> <div class="TabContentColumnOne"> <p>Discover more about becoming a Predictive Enterprise. Learn how to <a href="#" onclick="TabbedPanels1.showPanel(1);">know your customers</a> better than they know themselves, find out how <a href="#" onclick="TabbedPanels1.showPanel(2);">convergence</a> will transform your business and how it can help you, and discover <a href="#" onclick="TabbedPanels1.showPanel(4);">why SPSS</a> can help you achieve sustainable competitive advantages like nobody else.</p> <p> <!-- <ul class="WidgetSolutions"> <li><a href="#" onclick="TabbedPanels1.showPanel(1);"><img src="http://www.spss.com/images/08/icon_theConversation.png" border="0" class="tpng" width="174" height="93"><br> <span class="the">the</span> <span class="solName">Conversation</span></a> <p>Create a 1:1 dialogue with millions of customers.</p> </li> <li><a href="#" onclick="TabbedPanels1.showPanel(2);"><img src="http://wwww.spss.com/images/08/icon_theTransformation.png" border="0" class="tpng" width="174" height="93"><br> <span class="the">the</span> <span class="solName">Transformation</span></a> <p>Maximize the power of customer data with the convergence of analytics, business process, and architecture.</p> </li> <li><a href="#" onclick="TabbedPanels1.showPanel(3);"><img src="http://www.spss.com/images/08/icon_theValue.png" border="0" class="tpng" width="174" height="93"><br> <span class="the">the</span> <span class="solName">Value</span></a> <p>Grow and protect your business for profitable revenue growth.</p> </li> <li><a href="#" onclick="TabbedPanels1.showPanel(4);"><img src="http://wwww.spss.com/images/08/icon_theApproach.png" border="0" class="tpng" width="174" height="93"><br> <span class="the">the</span> <span class="solName">Approach</span></a> <p>Meet both short and long terms goals with our phased, incremental methodology.</p> </li> </ul> --> </p> </div> <!-- END CONTENT TAB --> <div class="clearfix"></div> </div> <!-- *************************** CONVERSATION CONTENT *************************** --> <div class="TabbedPanelsContent"> <!-- BEGIN INSERT CONTENT TAB--> <h1>Create a Dialogue with Your Customers</h1> <div class="TwoColumnNarrow"> <ul id="ULmedia2"> <li><a href="http://www.spss.com/dmcrmsite/reten_webinar.htm" target="_blank"><img src="http://www.spss.com/images/08/webinar.png" width="49" height="49" border="0" class="liimage tpng"></a> <p>The New Loyalty Landscape: How to Retain the Right Customers <a href="http://wwww.spss.com/dmcrmsite/reten_webinar.htm" target="_blank">watch &raquo;</a></p></li> </ul> </div> <div class="TwoColumnWide"> <h3>Relationships Through Conversation</h3> <p>What if you could have a personal dialogue with all of your customers? Not just a simple conversation, but a true dialogue representing their words, their actions and even their attitudes and beliefs. When you know your customer, individually and intimately, realizing profitable relationships with them becomes that much easier.</p> </div> <div class="TabContentColumnOne"> <h3>From Customer Data to Interaction</h3> <p>SPSS Solutions not only incorporate the full customer view through data, but also dynamically capture every interaction with your customer—continuously enhancing and expanding the wealth of people data and creating richer customer profiles. </p> <p>By leveraging all interaction points (in-person, paper, phone, and web), SPSS Solutions facilitate data capture and foster a relationship between you and your customer. The process is unending: </p> <ul class="list"> <li>The more you know of a customer’s behavior, the better you can tailor your interactions. </li> <li>As you gain your customer’s trust, he or she will increase the depth and frequency of interactions—further improving your predictive models.</li> <li>Ultimately, you’ll make better decisions for all of your customers—offering the right product or service for the right person at the right time.</li> </ul> </div> <div class="TabContentColumnOne"> <h3>Improve Results</h3> <p>The primary goal of predictive analytics—and the predictive enterprise—is to improve results. When you know what to expect, you can respond proactively. In order to change outcomes, you must act on this new-found customer knowledge.</p> <p>With more than 40 years of experience, SPSS is a domain expert in predictive analytics. Bottom line, our expertise improves results. </p> </div> <div class="TwoColumnWide"> <h3>From a Million to One</h3> <p>Having a conversation with a single customer is the realm of CRM. Having a personalized relationship with millions of customers, individually, at once, is the realm of SPSS Predictive Solutions. Create personalized interactions on a large scale with SPSS Predictive Solutions. </p> </div> <div class="TabContentColumnThree"> <ul id="ULmedia2"> <li><a href="http://www.spss.com/media/whitepapers/Turning_Customer_Interactions_into_Money_WhitePaper.pdf" target="_blank"><img src="http://www.spss.com/media/whitepapers/CustInteraction_thumb.png" border="0" class="tpng liimage border" width="66" height="86"></a> <p>"Turn Customer Interaction Into Money"</p><br> Predictive Solutions drive profitable revenue growth with customers. <a href="http://www.spss.com/media/whitepapers/Turning_Customer_Interactions_into_Money_WhitePaper.pdf" target="_blank">read &raquo;</a></li> </ul> </div> <!-- END CONTENT TAB --> <div class="clearfix"></div> </div> <!-- *************************** TRANSFORMATION CONTENT *************************** --> <div class="TabbedPanelsContent"> <!-- BEGIN INSERT CONTENT TAB--> <h1>Convergence of Analytics, Architecture, and Business Process</h1> <div class="TwoColumnNarrow"> <img src="http://www.spss.com/images/08/solutions/convergence.png" class="tpng" width="199" height="117"> </div> <div class="TwoColumnWide"> <h3>What Is Convergence?</h3> <p>Convergence is the alignment of analytics, architecture and business process to create sustainable innovation. This isn't a future phenomenon - it's occurring every day in data-rich organizations that are looking for innovative ways to compete in challenging markets.</p> </div> <div class="TwoColumnWide"> <h3>Driving Analytics</h3> <p>An explosion of interest in predictive analytics has organizations rethinking their entire analytics strategy. Competitive organizations are now treating analytical assets and processes as important intellectual property. Combine predictive analytics with superior architecture and key business processes to generate unheard of ROI in any business.</p> </div> <div class="TabContentColumnOne"> <h3>Superior Enterprise Architecture</h3> <p>Service-oriented architecture has taken over IT infrastructure by storm. This superior architecture allows organizations to quickly respond to business needs and deliver technology where and when it's needed the most.</p> <p>SPSS Solutions take advantage of the flexibility of this infrastructure and deliver open, predictive technologies that can be integrated and deployed into an enterprise environment.</p> </div> <div class="TwoColumnWide"> <h3>Integrate into Key Business Processes</h3> <p>The real power of convergence happens when predictive capabilities are integrated directly into key business processes. Imagine a business where not only can you predict customer behavior, but, you can act on that knowledge where and when needed.</p><br> <h3>Convergence and Transformation</h3> <p>Simply put, convergence drives transformation. Convergence will cause your organization to be more predictive, competitive, and more efficiently generate profitable revenue growth by acting on the 1:1 relationships you create with customers.</p> </div> <div class="TwoColumnNarrow"> <ul id="ULmedia2"> <li><a href="http://www.spss.com/media/whitepapers/Predictive_Enterprise_WP_Part1.pdf" target="_blank"><img src="http://www.spss.com/media/whitepapers/PredictiveEnterprise_thumb.png" border="0" class="tpng liimage border" width="66" height="86"></a> <p>"The Predictive Enterprise"</p><br> Part One of The Customer Driven Innovation Series by Peppers & Rogers Group. <a href="http://www.spss.com/media/whitepapers/Predictive_Enterprise_WP_Part1.pdf" target="_blank">read &raquo;</a></li> </ul> <!-- <ul id="ULmedia2"> <li><a href="http://www.spss.com/media/whitepapers/Predictive_Enterprise_WP_Part1.pdf" width="66" height="86"><img src="http://www.spss.com/media/whitepapers/PredictiveEnterprise_thumb.png" border="0" class="liimage tpng"></a> <p>"The Predictive Enterprise"</p> Part One of The Customer Driven Innovation Series by Peppers & Rogers Group. <a href="http://www.spss.com/media/whitepapers/Predictive_Enterprise_WP_Part1.pdf">read &raquo;</a></li> </ul> --> </div> <!-- END CONTENT TAB --> <div class="clearfix"></div> </div> <!-- *************************** VALUE CONTENT *************************** --> <div class="TabbedPanelsContent"> <!-- BEGIN INSERT CONTENT TAB--> <h1>Drive Profitable Revenue Growth</h1> <div class="TabContentColumnOne"> <h3>The Five Key Business Objectives</h3> <p>What's the key to every organization’s success? Profitable revenue growth. By creating the dialogue with millions of customers as individuals and encouraging desired behaviors, SPSS Solutions can significantly improve your competitive advantage.</p> <ol id="OLbigNum" class="tpng"> <li id="LI01"><h4><span class="strong">Attract</span> More and Better Customers</h4> Rampant customer growth is not a key to success. However, attracting the right customers at the right time is. Predictive enterprises attract more of the best customers over their competitors.</li> <li id="LI02"><h4><span class="strong">Retain</span> Valuable Customers Longer</h4> Even in a competitive environment, the Predictive Enterprise is able to keep better customers longer. Keep your best customers by knowing them better than your competitors.</li> <li id="LI03"><h4><span class="strong">Grow</span> Your Existing Customer Relationships</h4> Drive profitable revenue by identifying those customers that offer an opportunity for you to grow your relationship with.</li> <li id="LI04"><h4>Detect and Prevent <span class="strong">Fraud</span></h4> Fraud not only cuts into your profitable revenue, but, poorly managed fraud detection can actually threaten relationships with your best customers. Predictive Enterprises better balance fraud detection and prevention while improving relationships with their best customers.</li> <li id="LI05"><h4>Mitigate <span class="strong">Risk</span></h4> Risks are growing in their complexity and impact to your business. SPSS Predictive Solutions ensure that you dynamically identify, track and mitigate risk through convergence of analytics, technology and processes.</li> </ol> </div> <div class="TabContentColumnThree" style="display:inline;"> <ul id="ULmedia2"> <li><a href="http://www.spss.com/dmcrmsite/Cablecom.htm" target="_blank"><img src="http://www.spss.com/images/08/webinar.png" class="liimage tpng" width="49" height="49"></a> <p>Cablecom</p><br> How does Cablecom keep their best customers? <a href="http://www.spss.com/dmcrmsite/Cablecom.htm" target="_blank">watch &raquo;</a></li> </ul> </div> <div class="TabContentColumnThree" style="display:inline;"> <ul id="ULmedia2"> <li><a href="http://www.spss.com/media/whitepapers/The_Five_Keys_to_Organic_Growth.pdf" target="_blank"><img src="http://www.spss.com/media/whitepapers/5keys_thumb.png" border="0" class="tpng liimage border" width="66" height="86"></a> <p>"The Five Keys to Organic Growth"</p><br> How to Drive Profitable Relationships with Predictive Analytics. <a href="http://www.spss.com/media/whitepapers/The_Five_Keys_to_Organic_Growth.pdf" target="_blank">read &raquo;</a></li> </ul> </div> <div class="TabContentColumnThree" style="display:inline;"> <ul id="ULmedia2"> <li><a href="http://www.spss.com/media/whitepapers/Turning_Customer_Interactions_into_Money_WhitePaper.pdf" target="_blank"><img src="http://www.spss.com/media/whitepapers/CustInteraction_thumb.png" border="0" class="tpng liimage border" width="66" height="86"></a> <p>"Turn Customer Interaction Into Money"</p><br> Use Predictive Solutions to drive profitable revenue growth with customers. <a href="http://www.spss.com/media/whitepapers/Turning_Customer_Interactions_into_Money_WhitePaper.pdf" target="_blank">read &raquo;</a></li> </ul> </div> <!-- END CONTENT TAB --> <div class="clearfix"></div> </div> <!-- *************************** APPROACH CONTENT *************************** --> <div class="TabbedPanelsContent"> <!-- BEGIN INSERT CONTENT TAB--> <h1>SPSS Solutions - The Foundation of the Predictive Enterprise&trade;</h1> <div class="TabContentColumnOne"> <h3>The Right Method</h3> <p> SPSS's deployment methodology — pr3 — is an incremental, phased approach aligned with the convergence of analytics, business process and technology. Phases of deployment meet each of the three aspects of convergence: <ul class="list"> <li>Analytics: Identify the best analytics to solve your business problem given the available data.</li> <li>Business Process: Embed the predictive results of these analytics within your own business processes and take action in real-time.</li> <li>Technology: Use service oriented architecture and compatible technology to rapidly integrate with your current technology infrastructure.</li> </ul> </p> <p>pr3 can be scaled to support any size project, from single application to enterprise wide deployments.</p> <!-- <p>Being a predictive enterprise isn’t just a process, it’s a philosophy. Deploying predictive analytics is a unique undertaking that touches the many key dimensions of your business. SPSS’s deployment methodology—pr3—is influenced by our deep domain expertise in predictive analytics and deployment capability.pr3 is a methodology that is: </p> <ul class="list"> <li>Disciplined, phased, business-driven and technology-enabled </li> <li>A strategic approach to managing the end-to-end lifecycle of the delivery of integrated solutions</li> <li>Initiated early in the engagement sales cycle and continues seamlessly into the delivery cycle, including post-delivery process, operations and technical support, product strategy linkages, customer feedback, and benefits realization measurement </li> <li>A process that is circular rather than linear, providing engagement tracking in a continuous feedback loop between SPSS and the client</li> </ul> --> </div> <div class="TwoColumnWide"> <h3>The Right Plan</h3> <p>The Roadmap Planning Program (RPP) is designed for organizations that want to create a long-term, phased plan for becoming a Predictive Enterprise.</p> <p>At the end of the RPP, you will receive a series of deliverables that show your current state, as well as a plan to become a predictive enterprise. The roadmap is organized into discrete phases that make transformation manageable and flexible. ROI can be measured at each phase of the journey.</p> <p>In short, pr3 and the RPP, together, help you achieve the rewarding goal of becoming a Predictive Enterprise.</p> </div> <div class="TwoColumnNarrow"> <ul id="ULmedia2"> <li><a href="http://www.spss.com/media/audio/102907_kris-hackney.mp3" target="_blank"><img src="http://www.spss.com/images/08/podcast.png" width="46" height="46" border="0" class="liimage tpng"></a> <p>Kris Hackney, VP Enterprise Solutions, SPSS Inc., on becoming a predictive enterprise. <a href="http://www.spss.com/media/audio/102907_kris-hackney.mp3" target="_blank">listen &raquo;</a></p></li> <li><a href="http://www.spss.com/media/audio/102907_alex-kormushoff.mp3" target="_blank"><img src="http://www.spss.com/images/08/podcast.png" width="46" height="46" border="0" class="liimage tpng"></a> <p>Alex Kormushoff explains how to become a predictive enterprise with the help of the right partners. <a href="http://www.spss.com/media/audio/102907_alex-kormushoff.mp3" target="_blank">listen &raquo;</a></p></li> </ul> </div> <div class="TwoColumnNarrow"> <ul id="ULmedia2"> <li><a href="http://www.spss.com/registration/index.cfm?WP_ID=172" target="_blank"><img src="http://www.spss.com/images/08/icon-gartner.png" border="0" class="tpng liimage" width="49" height="49"></a> <p>SPSS Leads the Way</p><br> Gartner confirms SPSS' leadership position. Read how we lead the way. <a href="/registration/index.cfm?WP_ID=172" target="_blank">read &raquo;</a></li> </ul> </div> <div class="TwoColumnWide"> <h3>The Right Partner</h3> <p>SPSS has 40 years of experience in analyzing data about people and providing insight into their attitudes, attributes, and behaviors. We were the first to deploy a unique analytics methodology, which, ultimately, leverages and maximizes your existing investments. This proven track record makes SPSS the ideal partner to help you reach your business objectives.</p> <!-- <p>See what our <a href="#">customers</a> and the <a href="#">industry analysts</a> have to say.</p> --> </div> <!-- END CONTENT TAB --> <div class="clearfix"></div> </div> </div> </div> <div class="TabbedPanelFooter"></div> <!-- END Tabbed Panels --> <!-- <div class="WidgetContainer"> <div class="WidgetHeader"></div> <div class="WidgetBody clearfix"> <ul class="WidgetSolutions"> <li id="wsTra"> <a href="#"><span class="the">the</span> Transformation</a> <p>Discover the power of a predicitve enterprise.</p> </li> <li id="wsBen"> <a href="#"><span class="the">the</span> Benefits</a> <p>Discover the power of a predicitve enterprise.</p> </li> <li id="wsMet"> <a href="#"><span class="the">the</span> Method</a> <p>Discover the power of a predicitve enterprise.</p> </li> <li id="wsExp"> <a href="#"><span class="the">the</span> Expertise</a> <p>Discover the power of a predicitve enterprise.</p> </li> </ul> </div> <div class="WidgetFooter"></div> </div> --> </div> <div id="RightBar"> <!-- <div class="WidgetContainer"> <div class="WidgetHeader"></div> <div class="WidgetBody"> <ul id="ULtestim" class="tpng"> <li class="LInucleus"> <p>"Some of the <span class="redtext">highest ROI scores</span> Nucleus has <span class="redtext">ever seen</span>"</p> <a href="#">read more &raquo;</a></li> </ul> </div> <div class="WidgetFooter"></div> </div> <div class="WidgetContainer"> <div class="WidgetHeader"></div> <div class="WidgetBody"> <ul id="ULtestim" class="tpng"> <li class="LIcablecom"> <p>Reduced churn from 19% to 2%.</p> <a href="#">read more &raquo;</a></li> </ul> </div> <div class="WidgetFooter"></div> </div> --> <div class="WidgetContainer"> <div class="WidgetHeader"></div> <div class="WidgetBody"> <div class="solutionAd"> <a href="http://www.spss.com/media/collateral/solutions/Nucleus_Research-ROI_From_SPSS.pdf" target="_blank"><img src="http://www.spss.com/images/08/solutions/callout-nucleus.png" width="66" height="66" border="0" class="tpng"></a> <p>"Some of the <span class="redtext">highest ROI scores</span> Nucleus has <span class="redtext">ever seen</span>."</p> <a href="http://www.spss.com/media/collateral/solutions/Nucleus_Research-ROI_From_SPSS.pdf" target="_blank">read more &raquo;</a> </div> </div> <div class="WidgetFooter"></div> </div> <div class="WidgetContainer"> <div class="WidgetHeader"></div> <div class="WidgetBody"> <div class="solutionAd"> <a href="http://www.spss.com/dmcrmsite/Cablecom.htm" target="_blank"><img src="http://www.spss.com/images/08/solutions/callout-cablecom.png" class="tpng" width="91" height="56"></a> <p>Reduced churn from 19% to 2%.</p> <a href="/dmcrmsite/Cablecom.htm" target="_blank">watch &raquo;</a> </div> </div> <div class="WidgetFooter"></div> </div> </div> <!-- site-footer : --> <script type="text/javascript" language="javascript"> <!-- // Hide JavaScript from Old Browsers if (document.getElementById("right") && document.getElementById("center")) { var rightHeight = document.getElementById("right").offsetHeight - 50; var centerHeight = document.getElementById("center").offsetHeight; if(Math.max(rightHeight, centerHeight) == rightHeight) document.getElementById("center").style.height = rightHeight+"px"; } // Stop Hiding JavaScript --> </script> <br clear="all"> <div id="footer" style="margin-top:25px;"> <div style="text-align:left; float:left; margin-left: 20px;"> <a href="http://www.facebook.com/pages/SPSS-Inc/87247783371?ref=s" target="_blank"><img src="http://www.spss.com/images/icons/facebook-icon-25.png"></a> <a href="http://twitter.com/spssglobal" target="_blank"><img src="http://www.spss.com/images/icons/twitter-icon-25.png"></a> </div> <div id="redlogo"></div> <p><!--<a href="http://investor.spss.com/phoenix.zhtml?c=118415&p=irol-irhome">Investor Relations</a> | --><a href="http://www.spss.com/worldwide/index.cfm?source=homepage&amp;hpzone=footer">Worldwide Offices</a> | <a href="http://www.spss.com/opt/">Communications</a> | <a href="http://www.spss.com/sitemap/index.htm?source=homepage&amp;hpzone=footer">Site Map</a> | <a href="/contact_us/index.htm?source=homepage&amp;hpzone=footer">Contact Us</a> | <a href="/terms.htm?source=homepage&amp;hpzone=footer">Terms and Conditions</a> | <a href="http://www.spss.com/privacy.htm?source=homepage&amp;hpzone=footer">Privacy Policy</a></p> <p>&copy; 2009 SPSS Inc. 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